Shipping Policy
All of orders take up to 3 - 5 business days before shipping (this is just an estimate).
All orders are shipped though USPS (international).
Due to the volume of orders it will take 3 - 5 BUSINESS days to ship all orders.

Return & Exchange Policy
ALL LASHES IS FINAL SALE. WE DO NOT ACCEPT RETURNS/EXCHANGES
SAMPLE SALE ITEMS ARE FINAL SALE.
NOTE: IF ITEM ARRIVES BROKEN, PLEASE EMAIL US WITHIN 24 HOURS. FOR ANY TYPE OF EXCHANGE- CUSTOMERS ARE RESPONSIBLE FOR ALL SHIPPING FEES (WHEN SENDING ITEM AND ALSO WHEN ITEM IS SHIPPED BY US).
WE ARE NOT RESPONSIBLE FOR LOST/DAMAGED PACKAGES IF YOUR PACKAGE STATES IT WAS DELIVERED .

 

IF YOU HAVE ANY QUESTIONS, CONCERNS OR COMMENTS, PLEASE EMAIL US AT
 
EMAIL: booklteastonmakeup@gmail.com
RETURN POLICY:
Please make sure you are fully aware of what you are ordering and comprehend its use because:
WE DO NOT ACCEPT RETURNS AT ALL!
**ALL SALES ARE FINAL**
If you receive a damaged item or the wrong item, you will need to mail it back to us and once we receive it we will be happy to send a new item.  This is very imperative and mandatory. ** WE DO NOT OFFER REFUNDS ON ANY ITEMS.  THEY WILL BE REPLACED OR EXCHANGED.  PLEASE UNDERSTAND THERE IS NO EXCEPTIONS.

PLEASE NOTE WE DO NOT SHIP TO DIFFERENT ADDRESSES ONLY TO BILLING ADDRESS NO EXCEPTIONS.

How long does shipping take?
Orders are processed within 2-3 days. Please allow 3-10 days for delivery if you live in the United States. Please allow 2-4 weeks for delivery of international orders. Orders are shipped Monday-Friday. The United States Post Office is closed on all major holidays.


How much does shipping cost?
US orders orders are shipped through the United States Post Office. We use Flat Rate Priority shipping which is $8. Canada $18


May I return products I purchased?
We do not accept returns unless your products arrived damaged. Please return unopened products to 
GLAM DOLL MAKEUP, LLC
1734 Stateline Rd. West
Southaven, MS 38671
All returns must be preapproved. Otherwise, all sales are final.
**ALL SALES ARE FINAL, UNLESS ITEM ARRIVES DAMAGED OR SHOULD YOU RECEIVE WRONG ITEM**


Are your products vegan and cruelty free?
All of our products are cruelty free. Our Highlighter, Bronzer, & Pop Art (Lip Paint) Collection.


Do you offer a pro discount?
No, we do not offer a pro discount at this time.


Do you have a wholesale program?
No, we do not offer wholesale.


OUT OF STOCK:

Our stock changes daily, so we encourage our customers to check back on the site as often as possible.  In the case of out of stock messages, your best course of action is to just check back at a later time.  

In the event that your order contains out of stock items, the remaining portion of your order will be shipped and a refund will follow for the out of stock item.


NOTE: All orders can only be shipped to the confirmed address in PayPal. We are not responsible to change the address or name under any orders.We do this to protect our customers & our company. At this point (Hello Pretty Mink Lashes) will only ship to address that matches the credit card or PayPal account.